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FAQs

How long will my order take?

I'm currently averaging 5 to 7 days before shipping.

What size collar/bow tie should I get for my pet?

Take a look at our sizing guide here. 

How do the bow ties/ flowers attach to the collars?

Bow ties and flowers attach via velcro strap that wraps around your furry friend's collar. Velcro straps can be trimmed to fit thinner collars as well as left longer to fit wider collar. Collars wider than 1 inch, please leave a note with your order stating width of collar.

Do you take custom requests?

Absolutely! Just use the contact page to send a request or email me at info@charlottespet.com

How long does it take shipping?

I usually ship USPS first class mail which takes 3-5 business days. You can upgrade shipping to Priority Shipping which takes 2-3 days. Shipping time is not a guarantee and will change during holiday/busy seasons,

Can I upgrade shipping?

Yes, see shipping time.

Do you ship internationally?

Of course! Shipping time can take up to 4 weeks.

Do you have sales?

Yes, sign up for our newsletter to receive first looks and to see when our next sale will be.

Do you do wholesale?

Yup! Please fill out the wholesale request form here.